At Emma Lightz, we are committed to delivering your orders efficiently and safely, no matter where you are in the world. We work with trusted delivery partners to ensure your photography equipment arrives in excellent condition.
Order Processing
All orders are processed within 1-2 business days after confirmation. Once your order is processed and packed, you will receive a confirmation message with details about the shipment.
Shipping Methods
We offer Cash on Delivery (COD) as our primary payment and shipping method. Upon delivery, payment will be collected by the courier.
Order Tracking
After your order is dispatched, we will provide tracking information (if available) so you can follow your package’s journey to your doorstep.
Packaging
All items are securely packed to prevent damage during transit. We take great care to ensure your products arrive in perfect condition.
International Shipping
We proudly ship worldwide. Please note that international orders may be subject to customs duties or taxes, which are the responsibility of the customer.
Shipping Support
If you experience any issues with your shipment or have questions about your order, please contact us at:
[email protected]