Privacy Policy

At Emma Lightz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect
When you visit our site or place an order, we may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Purchase details

  • IP address and browser type

We collect this information to fulfill orders, communicate with you, and improve your shopping experience.

How We Use Your Information
Your information is used for the following purposes:

  • Processing and delivering your orders

  • Communicating with you regarding orders or inquiries

  • Improving our website and customer service

  • Sending promotional emails if you have opted in

Sharing of Personal Information
We do not sell, rent, or share your personal information with third parties, except when required by law or to fulfill your order (e.g., with logistics or shipping partners).

Opt-Out Instructions
You may opt out of receiving promotional communications from us at any time.
To opt out:

  • Click the “unsubscribe” link in any promotional email

  • Or email us directly at [email protected] with the subject line “Unsubscribe”

Please note that even after opting out of marketing communications, you may still receive transactional messages related to your orders.

Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These tools help us understand user behavior, track preferences, and improve our website performance. You can disable cookies through your browser settings if you prefer not to share this information.

Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

International Users
As a global business, your information may be processed and stored in countries outside your own. By using our website, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

Your Rights
Depending on your location, you may have rights regarding your personal information, including:

  • The right to access the data we hold about you

  • The right to request correction or deletion of your data

  • The right to object to processing or request data portability

To exercise any of these rights, please contact us at [email protected]

Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
[email protected]